Frequently Asked Questions
Q: What do I do if I've locked my keys in the car?
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A: Stay calm and don't force entry yourself, as this often damages seals or trim. Call a mobile locksmith with non-destructive entry tools, and have your location and registration ready. Blade Auto Keys offers 24/7 call-outs across South Wales without causing damage.
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Q: How much does it cost to get a new car key made in South Wales?
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A: Prices vary by vehicle make, key type, and whether programming is needed, typically ranging from budget-friendly for basic remote keys to higher costs for smart/proximity fobs on premium brands. Mobile locksmiths are usually cheaper than main dealers for the same job. Contact Blade Auto Keys with your reg number for an accurate no-obligation quote.
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Q: Can you make a car key with no original key (all keys lost)?
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A: Yes. When all keys are lost, a locksmith decodes the lock or accesses the vehicle's onboard systems to cut a new blade and program a fresh key directly to the immobiliser, without needing an existing key. This is more involved than duplicating a spare, so it takes longer and typically costs more.
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Q: How long does car key programming take?
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A: Key programming typically takes between 30 minutes and an hour, depending on the vehicle's make, model, and immobiliser system. All-keys-lost jobs and EV/hybrid smart keys generally take longer than programming a spare when one working key already exists.
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Q: Do you offer 24 hour emergency car locksmith call outs near me?
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A: Yes. Blade Auto Keys provides 24/7 mobile emergency call-outs across South Wales, including Treharris, Cardiff, Swansea, Newport, Bristol, and Hereford. Emergency locksmiths are available around the clock for lockouts, lost keys, and non-destructive vehicle entry, day or night.
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Q: Can a mobile locksmith replace a key for any make and model?
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A: Yes, replacement keys can be cut and programmed for almost any make and model, including cars, vans, and trucks. This covers traditional cut keys, remote keys, and keyless entry fobs, spanning most manufacturers on UK roads today.
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Q: What's the difference between a mobile auto locksmith and a dealership for key replacement?
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A: A mobile locksmith comes to your car and usually completes entry, cutting, and programming in one visit at a lower cost. A dealership often requires booking, may need the car towed if it won't start, and can involve waiting for parts. Dealerships suit brand-specific procedures; mobile locksmiths suit speed and convenience for most lost-key and lockout situations.
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Q: Will my car insurance cover a lost or stolen key?
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A: It depends entirely on the policy. Some insurers include key cover as standard, some offer it as an optional add-on, and some only pay out for theft-related cases. Check whether the policy covers replacement, reprogramming, recovery, or lock changes. If a key is believed stolen, report it to both the insurer and the locksmith immediately.
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Q: Do you need the original key to cut and program a replacement?
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A: No, the original key is not required. Replacement keys can be cut and programmed from scratch using the vehicle's lock and onboard systems, even in all-keys-lost situations, though having the original speeds up the process.
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Q: Can you program keys for electric or hybrid vehicles?
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A: Yes, keys for electric and hybrid vehicles can be programmed on-site, though these systems are often more electronically sensitive than standard petrol or diesel keys. It's worth asking any locksmith whether they specifically handle EV/hybrid immobiliser authorisation, since some limits, such as dealer-only procedures, can apply to certain models.
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Q: What's the difference between a transponder key and a remote key?
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A: A transponder key contains a chip that the immobiliser reads to allow the engine to start, using no buttons at all. A remote key adds a circuit board for locking, unlocking, or keyless functions, but the car may still require a separate transponder signal to authorise ignition. Many modern keys combine both in one unit.
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Q: How do I know if my car key needs reprogramming vs a new battery?
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A: If the remote buttons are unresponsive but the car still starts when the key is inside, a flat battery is the likely cause and a simple swap usually fixes it. If the doors open but the car refuses to start, shows an immobiliser fault, or says "key not detected," the issue is more likely programming-related and needs a locksmith's diagnostic tools.
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Q: Is it cheaper to use a mobile locksmith than a main dealer for a lost key?
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A: Usually, yes. Mobile locksmiths typically charge less than main dealer pricing for emergency key replacement, and there's no towing or collection cost if the car won't start. Dealers can still be competitive on brand-specific parts, but overall cost is often higher once booking delays and towing are factored in.
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Q: What information do I need to give a locksmith when I call?
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A: Have your vehicle registration, make, model, approximate year, and location ready. Describe exactly what the key is doing: lost entirely, locked inside, blade snapped, buttons dead, turns but won't start, or not recognised. This helps the locksmith bring the correct blanks, shell type, and programming tools first time.
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Q: Can you get into my car without damaging the locks or paintwork?
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A: Yes. Non-destructive vehicle entry uses specialist tools that open doors without harming seals, trims, glass, or paintwork. This is the standard approach for lockouts, and it's worth avoiding any locksmith who suggests destructive entry before non-destructive methods have been tried.
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Q: Can I get a spare key made if I still have one working key?
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A: Yes, and it's the ideal time to do it. Programming a spare while one working key still exists is simpler and less disruptive than waiting until you have none. If your main key feels unreliable, making a spare early avoids a more stressful call later.
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Q: What areas of South Wales do you cover for mobile key services?
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A: Blade Auto Keys covers the Rhondda valleys and the surrounding South Wales area, including Cardiff, Swansea, Newport and Bristol. Mobile call-outs are available 24/7 across this coverage area for emergency and scheduled key services alike.
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Q: Can a locksmith reprogram keys after they've been lost or stolen (immobiliser reset)?
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A: Yes. When a key is lost or stolen, the locksmith can reset the immobiliser and reprogram the system so the missing key no longer starts the car, protecting against unauthorised use. This is a security step, not just a convenience one, and should be done as soon as possible after any loss.
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Q: How long does it take a mobile locksmith to arrive after I call?
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A: Response times depend on location and current job load, but mobile locksmiths are built for speed since they come directly to the vehicle. Calling with your exact location and vehicle details ready helps the locksmith give an accurate arrival estimate immediately.​
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